Privacy Policy

Last updated: May 2026

HeartBuild Team respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and what rights you have.

1. Who We Are

HeartBuild Team is a construction and renovation service based in Carlow, Ireland, operating in surrounding areas including Kilkenny, Athy and Portlaoise.

2. What Data We Collect

We may collect personal information when you contact us or fill in forms:

  • Full name
  • Email address
  • Phone number
  • Address
  • City of residence

We may also automatically collect limited technical data such as IP address, browser type and website usage through analytics tools.

3. How We Collect Your Data

  • When you submit a contact form on our website
  • When you contact us by phone, email or WhatsApp
  • Through cookies and analytics tools

4. Why We Use Your Data

Your information is used to:

  • Respond to your inquiries
  • Provide quotes and services
  • Communicate about your project
  • Improve our website and services
  • Run advertising campaigns (Google Ads)

5. Legal Basis (GDPR)

We process your data based on:

  • Your consent (when you submit a form)
  • Contractual necessity (to provide services)
  • Legitimate business interests (website improvement)

6. Cookies and Tracking

Our website uses cookies and tools such as Google Analytics and Google Ads. These help us understand visitor behaviour and improve our services.

You can disable cookies in your browser settings at any time.

7. Data Sharing

We do not sell your personal data. We may share information with trusted services:

  • Website hosting providers
  • Google Analytics and Google Ads

8. Data Retention

We keep your data only as long as necessary to provide services and meet legal requirements.

9. Data Security

We take reasonable steps to protect your personal data, but no online system is completely secure.

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Lodge a complaint with the Irish Data Protection Commission

11. Third-Party Links

Our website may contain links to third-party platforms such as Facebook or Instagram. We are not responsible for their privacy policies.

12. Contact Us

If you have any questions:

Email: info@heartbuild.ie

Phone: +353 083 344 7653

Location: Carlow, Ireland

13. Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.